Enhancing Interpersonal Skills

If you’re an introverted, reserved person, I have an idea that will help you to enhance the interpersonal dimension of EQ:  take a course on negotiation or conflict resolution!  Courses of this type require students to consider others’ needs and wants in order to offer solutions to problems they have in common.  Successful conflict resolution requires all parties involved to think creatively to find ways to improve a process or address a problem.  This helps develop the skill to articulate your own needs effectively, as well.

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